Privacy Policy

Casinonic is committed to protecting the privacy and personal information of users in Australia. All data collected is handled in accordance with strict security protocols and applicable privacy laws. The platform implements technical and organisational measures designed to prevent unauthorised access, disclosure, alteration, or destruction of personal information. Users retain specific rights regarding their data, including the ability to access, correct, or request deletion of personal information held by the operator.

The following types of information are collected and processed:

• Personal identification details, including full name, date of birth, and residential address;
• Contact information, such as email addresses and telephone numbers;
• Financial data, including payment card details and transaction history;
• Account credentials and authentication information for secure access to services;
• Device and technical data, such as IP addresses, browser type, and operating system;
• Behavioural data, including gameplay patterns, preferences, and interaction with platform features;
• Communication records, including correspondence with customer support teams;
• Identity verification documents submitted for regulatory compliance purposes;
• Marketing preferences and consent records for promotional communications;
• Geolocation data to ensure compliance with jurisdictional restrictions.

Users have the right to access their personal information, request corrections to inaccurate data, and seek deletion of information where legally permissible. Requests regarding data rights can be submitted through the account settings or or via contacts.

The platform complies with Australian privacy legislation, including the Privacy Act 1988 and applicable regulations governing online gaming operations. All data processing activities are conducted transparently, with clear communication regarding the purposes and legal basis for collection. Security measures are regularly reviewed and updated to maintain the highest standards of data protection in line with evolving regulatory requirements and industry best practices.

Personal information collected by Casinonic is used exclusively for legitimate purposes related to the provision of online gaming services in Australia. Data processing activities are conducted in accordance with the stated purposes at the time of collection and with full transparency regarding how information is utilised. All processing is carried out on a lawful basis, including user consent, contractual necessity, legal obligations, and legitimate business interests. The operator does not use personal information for purposes incompatible with those disclosed at the time of collection without obtaining additional consent where required.

Personal information is used for the following purposes:

• Account creation, management, and authentication to provide secure access to services;
• Processing deposits, withdrawals, and other financial transactions requested by users;
• Verifying identity and age to comply with regulatory requirements and prevent fraud;
• Delivering customer support and responding to enquiries, complaints, or requests;
• Analysing platform usage and user behaviour to improve service quality and user experience;
• Detecting and preventing fraudulent activity, money laundering, and other prohibited conduct;
• Sending promotional communications, offers, and updates where consent has been provided;
• Complying with legal obligations, including reporting to regulatory authorities and responding to lawful requests;
• Conducting internal audits, risk assessments, and security monitoring to protect platform integrity;
• Personalising content, recommendations, and gaming experiences based on user preferences.

All data processing activities are conducted transparently and in accordance with applicable privacy legislation. Users are informed of the purposes for which their information is collected at the time of submission. The lawful basis for processing includes user consent, fulfilment of contractual obligations, compliance with legal requirements, and pursuit of legitimate business interests that do not override user privacy rights. Personal information is retained only for as long as necessary to fulfil the stated purposes or to comply with legal and regulatory obligations.

Users can view, correct, and update their personal information at any time through the account settings section of the platform, including via the mobile app. To modify personal details, users should log into their account and navigate to the profile or settings area, where changes can be submitted directly. Requests for deletion of personal information can be made by contacting the customer support team, and such requests will be processed in accordance with legal and regulatory obligations. By using the services, users consent to identity verification procedures and security checks that may be required to protect account integrity. Payment information provided during transactions is transmitted securely to authorised electronic payment service providers, who handle financial data in accordance with industry standards and data protection regulations. The operator is committed to maintaining the confidentiality and security of all user information, implementing robust technical and organisational measures to prevent unauthorised access or disclosure. Users acknowledge that certain information may need to be retained for legal, regulatory, or contractual purposes even after a deletion request is submitted, and the operator will clearly communicate any limitations on data removal at the time of the request.

The services provided by Casinonic are intended exclusively for individuals aged 18 years and over. The operator does not knowingly collect or process personal information from minors. Age verification procedures are in place to prevent underage access, although the operator cannot guarantee absolute verification without the submission of official identity documents.

The following measures apply to the protection of minors:

• Users must confirm that they are at least 18 years of age during the registration process;
• The operator reserves the right to request identity documents to verify age at any time;
• Accounts suspected of belonging to individuals under the age of 18 will be suspended pending verification;
• If it is determined that a minor has registered or used the services, the account will be closed immediately;
• Personal information belonging to a minor will be deleted upon request from a parent or legal guardian;
• Parents or guardians who believe a minor has accessed the services should contact customer support immediately to request account closure and data deletion.

The operator takes the protection of minors seriously and cooperates fully with parents, guardians, and regulatory authorities to prevent underage gambling.

Personal information collected by Casinonic may be transferred to, stored in, or processed by third-party service providers located in countries outside Australia. These transfers are necessary to provide online gaming services and may involve jurisdictions with different data protection standards. By using the services, users consent to the transfer of their personal information to countries where the operator or its partners maintain systems and infrastructure.

The following principles apply to international data transfers:

• Personal information may be transferred to service providers, payment processors, and technology partners located outside Australia;
• All third-party service providers are contractually obligated to maintain the confidentiality and security of user information;
• Data protection measures equivalent to those required under Australian privacy legislation are implemented by all partners;
• Users consent to international data transfers by accepting this Privacy Policy and using the services;
• The operator ensures that all cross-border data flows are conducted in accordance with applicable legal requirements;
• Users may contact the operator for information regarding the specific countries where personal information is processed.

The confidentiality and security of personal information remain a priority regardless of the location where data is processed, and all partners are held to strict contractual obligations regarding data protection.

This disclaimer forms an integral part of the Privacy Policy and clarifies the scope and application of the rules outlined in this document. The disclaimer applies from the moment a user accepts the Privacy Policy, whether through electronic acceptance, account registration, or continued use of the services.

The following provisions apply:

• The Privacy Policy may be amended or updated at any time to reflect changes in legal requirements, business practices, or operational procedures;
• Users are responsible for reviewing the Privacy Policy regularly to remain informed of any changes;
• Continued use of the services following an update to the Privacy Policy constitutes acceptance of the revised terms;
• The operator is not liable for any misuse of personal information resulting from user negligence, including failure to secure account credentials;
• The operator disclaims liability for data breaches or unauthorised access resulting from circumstances beyond its reasonable control;
• In the event of a conflict between this Privacy Policy and any other agreement, the most recent version of this Privacy Policy shall prevail unless otherwise specified.

Users acknowledge that acceptance of this Privacy Policy is a condition of using the services and that they are bound by its terms.

Cookies are small text files placed on a user’s device by websites to store information about preferences, behaviour, and interactions. Casinonic uses cookies to enhance user experience, analyse platform usage, and improve the quality of services provided. Cookies enable the platform to recognise returning users, remember preferences, and deliver personalised content based on browsing behaviour. The information collected through cookies includes data such as pages visited, time spent on the platform, and interactions with specific features. Cookies are retained for a period of one year from the date of placement, after which they expire and are no longer active. Users can manage cookie settings through their browser preferences, including the option to block or delete cookies, although doing so may affect the functionality and performance of the platform. By continuing to use the services, users consent to the placement and use of cookies as described in this Privacy Policy. The operator does not use cookies to collect personally identifiable information without user consent, and all cookie-related data processing is conducted in accordance with applicable privacy legislation. Users who have questions or concerns regarding cookie usage can contact the support team for further information.

By accessing or using the services provided by Casinonic in Australia, users acknowledge that they have read, understood, and agreed to the terms outlined in this Privacy Policy. Acceptance of the Privacy Policy is a mandatory condition for using the platform, and users who do not agree to these terms and conditions should discontinue use immediately. The most recent version of the Privacy Policy supersedes all previous versions and governs the relationship between the operator and users regarding the collection, processing, and protection of personal information. Users are encouraged to review the Privacy Policy regularly to remain informed of any updates or changes. In the event of a material change to the Privacy Policy, users will be notified through email or a prominent notice on the platform, and continued use of the services following such notification constitutes acceptance of the revised terms. The operator retains the right to modify the Privacy Policy at any time to reflect changes in legal requirements, business practices, or operational procedures, and users are responsible for staying informed of such changes.

Personal information collected by Casinonic may be shared with third-party service providers, regulatory authorities, or other entities where required by law, contractual obligations, or legitimate business purposes. Such sharing is conducted in accordance with applicable privacy legislation and only to the extent necessary to fulfil the stated purposes. Users are informed of the categories of third parties with whom personal information may be shared, and where specific third parties are not listed, users will be notified of the purpose and scope of data sharing prior to disclosure.

Personal information may be shared with third parties in the following circumstances:

• Payment processors and financial institutions to facilitate deposits, withdrawals, and other transactions;
• Identity verification service providers to comply with regulatory requirements and prevent fraud;
• Customer support platforms and communication tools to respond to enquiries and provide assistance;
• Marketing and analytics service providers to deliver promotional content and analyse platform usage;
• Regulatory authorities, law enforcement agencies, or government bodies where required by law or legal process;
• Legal advisors, auditors, or consultants in connection with disputes, investigations, or compliance matters;
• Technology service providers who support the operation, maintenance, and security of the platform;
• Third parties involved in mergers, acquisitions, or business transfers, where personal information may be transferred as part of the transaction.

By providing personal information and using the services, users consent to the sharing of their data with third parties as described in this Privacy Policy. All third parties are contractually obligated to maintain the confidentiality and security of personal information and to process data only for the purposes specified by the operator. Users may contact the support team for further information regarding third-party data sharing practices.

The Casinonic platform may contain links to third-party websites or services that are not operated or controlled by the operator. These external websites have their own privacy policies and data handling practices, which may differ from those outlined in this Privacy Policy. The operator is not responsible for the content, privacy practices, or data security measures of third-party websites.

The following principles apply to external links:

• Links to third-party websites are provided for convenience and informational purposes only;
• The operator does not endorse, guarantee, or assume responsibility for the content or practices of external websites;
• Users who navigate to third-party websites do so at their own risk and should review the privacy policies of those websites before providing any personal information;
• The operator is not liable for any loss, damage, or harm resulting from the use of third-party websites or the disclosure of personal information to external parties;
• Users are advised to exercise caution when following links to external websites and to verify the authenticity and security of those websites before submitting personal information;
• The operator does not control the collection, processing, or storage of personal information by third-party websites and cannot guarantee the confidentiality or security of data disclosed to external parties;
• Users acknowledge that the Privacy Policy applies only to information collected by Casinonic and does not extend to third-party websites or services;
• Questions or concerns regarding third-party privacy practices should be directed to the respective website operators.

By using the services and following links to external websites, users acknowledge that they understand and accept the risks associated with navigating to third-party platforms.