Responsible Gaming

Gambling carries inherent risks. You may lose money when you place bets. This is part of the experience. Casinonic encourages players to view gambling as entertainment, not as a way to earn income or solve financial problems.

You can control your betting behaviour through our responsible gaming tools. Set deposit limits before you start playing. Track your session time and spending. Take regular breaks to maintain perspective.

Responsible gambling means staying within your budget. Never bet more than you can afford to lose. Keep gambling separate from your essential expenses. Protect your financial stability and emotional health.

Our platform provides real-time spending alerts. You receive notifications when approaching your limits. Use these tools to maintain healthy gambling habits. Your safety is our priority.

Gambling addiction is a serious condition that requires attention and support. Understanding the warning signs helps you or loved ones seek help early.

• You spend more time and money gambling than intended;
• You chase losses by continuing to bet after losing;
• You borrow money or sell possessions to fund gambling;
• You neglect work, family, or personal responsibilities;
• You feel restless or irritable when trying to cut down;
• You lie to others about the extent of your gambling;
• You gamble to escape problems or relieve negative emotions;
• You experience relationship conflicts due to betting;
• You have tried to stop but find yourself unable to quit;
• You feel guilt or anxiety about your gambling habits.

These indicators suggest you may need professional support. Recognising the problem is the first step towards recovery.

Taking action early prevents gambling addiction from worsening. Casinonic provides practical recommendations to help you maintain control.

• Set strict deposit limits and stick to them without exception;
• Use session time reminders to avoid extended play periods;
• Never gamble when upset, stressed, or under the influence;
• Keep detailed records of your gambling activity and spending;
• Share your concerns with trusted family members or friends;
• Take regular breaks during gambling sessions;
• Request self-exclusion if you feel you’re losing control;
• Block gambling mobile apps and websites during recovery periods;
• Seek alternative activities to replace gambling time;
• Contact professional support services for guidance and treatment.

These strategies work best when combined with external support. Don’t hesitate to reach out for help when needed.

Multiple organisations provide free, confidential help for gambling problems in Australia. These resources offer counselling, treatment programs, and ongoing support.

• Gambling Help Online. 24/7 online counselling and support at gamblinghelponline.org.au or 1800 858 858;
• Lifeline Australia. Crisis support and suicide prevention at lifeline.org.au or 13 11 14;
• BeyondBlue. Mental health support and information at beyondblue.org.au or 1300 22 4636;
• Gamblers Anonymous Australia. Peer support meetings at gansw.org.au;
• Financial Counselling Australia. Free financial advice at financialcounsellingaustralia.org.au or 1800 007 007;
• Relationships Australia. Family counselling services at relationships.org.au or 1300 364 277.

These organisations understand addiction. They provide non-judgmental support tailored to your situation.

Our customer support team is available to assist players experiencing gambling difficulties. We can help you access responsible gaming tools and provide information about external support services.

• Live Chat: Available 24/7 through your account dashboard on the website or in the app;
• Email Support: Contact [email protected] for assistance;
• Responsible Gaming Request: Submit a self-exclusion or limit request directly through your account settings;
• Account Closure: Request permanent account closure by contacting our support team with verification details.

Your privacy is protected. All communications regarding gambling concerns remain confidential. We respond to responsible gaming requests promptly.